Accessibility Statement

Introduction

Promotora de Exportaciones Catalanas S.A. (PRODECA) is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council of October 26, 2016.

This accessibility statement applies to the website https://catalanfood.com, excluding embedded content from other domains.

Compliance Status

This website is partially compliant with Royal Decree 1112/2018 due to the non-compliance of the aspects indicated below, identified in a partial review carried out automatically.

Non-Accessible Content

The content listed below is not accessible for the following reasons:

Non-compliance with Royal Decree 1112/2018
1. It is possible that a video player may not have a mode of operation that allows displaying existing captions [requirement 7.1.1 of standard UNE-EN 301549:2022 Caption playback].
2. It is possible that the user may not be able to adapt caption characteristics to their individual requirements [requirement 7.1.4 of standard UNE-EN 301549:2022 Caption characteristics].
3. Some pages may include a video player that does not feature a mode for selecting and playing available audio descriptions [requirement 7.2.1 of standard UNE-EN 301549:2022 Audio description playback].
4. Some pages may include a video player that does not provide controls for caption and audio description playback at the same level of interaction as other controls [requirement 7.3 of standard UNE-EN 301549:2022 User controls for captions and audio description].
5. Some images are not labeled or have a generic text alternative [requirement 9.1.1.1 of standard UNE-EN 301549:2022 Non-text Content].
6. Some pre-recorded videos may not contain captions [requirement 9.1.2.2 of standard UNE-EN 301549:2022 Captions (Prerecorded)].
7. Some pre-recorded videos on the website do not have audio description or alternative media [requirements 9.1.2.3 and 9.1.2.5 of standard UNE-EN 301549:2022 Audio Description or Media Alternative (Prerecorded)].
8. On some pages, information, structure, and relationships are not programmatically determined or do not have a text alternative [requirement 9.1.3.1 of UNE-EN 301549:2022 Info and Relationships].
9. In some forms, an input field that collects information about the user does not have its purpose identified [requirement 9.1.3.5 of standard UNE-EN 301549:2022 Identify Input Purpose].
10. On some pages, color has been used as the sole visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element [requirement 9.1.4.1 of standard UNE-EN 301549:2022 Use of Color].
11. On some pages, images of text may have been used instead of text to convey information [requirement 9.1.4.5 of standard UNE-EN 301549:2022 Images of Text].
12. On some pages, some elements do not receive keyboard focus [requirement 9.2.1.1 of standard UNE-EN 301549:2022 Keyboard].
13. On some pages, a mechanism to bypass blocks of content that are repeated on multiple pages is not available [requirement 9.2.4.1 of standard UNE-EN 301549:2022 Bypass Blocks].
14. In some documents, the sequential keyboard navigation may not have a consistent order [requirement 9.2.4.3 of standard UNE-EN 301549:2022 Focus Order].
15. Occasionally, some links may not have their specific purpose defined textually [requirement 9.2.4.4 of standard UNE-EN 301549:2022 Link Purpose (In Context)].
16. Links to related content pages or alternative navigation methods are not always provided [requirement 9.2.4.5 of standard UNE-EN 301549:2022 Multiple Ways].
17. There may be some headings or control names that are not sufficiently descriptive of their purpose [requirement 9.2.4.6 of standard UNE-EN 301549:2022 Headings and Labels].
18. Occasionally, some labels accompanying controls do not have the same name [requirement 9.2.5.3 of standard UNE-EN 301549:2022 Label in Name].
19. There is content or phrases within the page whose language cannot be programmatically determined [requirement 9.3.1.2 of standard UNE-EN 301549:2022 Language of Parts].
20. On some pages, user interface components such as form elements, links, and script-generated components do not follow the structure recommended by accessibility guidelines [requirement 9.4.1.2 of standard UNE-EN 301549:2022 Name, Role, Value].
21. In some documents, color has been used as the sole visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element [requirement 10.1.4.1 of standard UNE-EN 301549:2022 Use of Color].
22. In some documents, some elements do not receive keyboard focus [requirement 10.2.1.1 of standard UNE-EN 301549:2022 Keyboard].
23. Occasionally, some documents may not have the page title identified [requirement 10.2.4.2 of standard UNE-EN 301549:2022 Page Titled].
24. There may be some headings or control names that are not sufficiently descriptive of their purpose [requirement 10.2.4.6 of standard UNE-EN 301549:2022 Headings and Labels].
25. On some pages, the default language used is not indicated [requirement 10.3.1.1 of standard UNE-EN 301549:2022 Language of Page].
26. The product documentation does not list or explain all available accessibility features [requirement 12.1.1 of standard UNE-EN 301549:2022 Accessibility and compatibility features].
27. Support services do not provide all information about the accessibility features included in the product documentation [requirement 12.2.2 of standard UNE-EN 301549:2022 Information on accessibility features].
Disproportionate burden
1. Not applicable.
Content not within the scope of the applicable legislation
1. Office files in PDF and other formats published before September 20, 2018, may exist that do not fully meet all accessibility requirements. Although efforts have been made to ensure most of them do.
2. There may be third-party content not developed by Promotora de Exportaciones Catalanas S.A. (PRODECA) or not under its control, such as, for example, office files.
3. Pre-recorded files published before September 20, 2018, may exist that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 25/07/2025.

The method used to prepare the statement was a complete manual review on 07/07/2025.

Last review of the statement: 25/07/2025.

Observations and contact details

You can make communications regarding accessibility requirements (Article 10.2.a of RD 1112/2018) such as:

Reporting any possible non-compliance by this website.
Communicating other difficulties in accessing content.
Submitting any other query or suggestion for improvement regarding the website’s accessibility.

For these communications, the following channels are available:

Form: Contact Form

In accordance with Article 10.2.b of RD 1112/2018, you can also submit:

A complaint regarding compliance with the requirements of RD 1112/2018.
A request for accessible information regarding:
- Content excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4.
- Content exempt from accessibility requirements due to imposing a disproportionate burden.

In the Request for accessible information, the facts, reasons, and request must be clearly specified to ascertain that it is a reasonable and legitimate request.

Requests for accessible information and complaints can be submitted via Request accessible information or make a complaint, as well as through the other options set out in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Communications, complaints, and requests for accessible information will be received and processed by the Accessibility Responsible Unit of the Directorate-General for Citizen Services, of the Department of the Vice-Presidency, Economy, and Finance.

Claim Procedure

If, after a request for accessible information or a complaint has been made, it has been dismissed, if there is disagreement with the decision adopted, or if the response does not meet the requirements set out in Article 12.5, the interested person may initiate a claim. A claim may also be initiated if the period of twenty working days has elapsed without a response.

The claim can be submitted via Claim a request, as well as through the other options set out in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Claims will be received and processed by the Accessibility Responsible Unit of the Directorate-General for Citizen Services, of the Department of the Vice-Presidency, Economy, and Finance.